HP’s legacy server software couldn’t meet the needs of today’s data center administrators.
From the onset of the program, we identified four areas to address with the redesign.
Our ongoing collaboration with end users and HP engineers was essential to the outcome.
In 2013, the application was released as “OneView”. To accompany the product launch, HP created a video to explain the user-driven design process.
One of the highlights was our research trip to HP’s data center facility in Houston, pictured here. An enormous operation with its own power substation, it’s required to be up and running 99.995% of the time.
As we conducted workshops with system administrators of different specializations and levels, we gained valuable insights into their priorities, frustrations, and ideas.
We invented two approaches to visual troubleshooting.
Map view contextualizes a selected object in relation to its parent and child objects. This tool helps the administator quickly navigate up or down the technology stack to locate the root of a malfunction. The view automatically arranges objects for optimal visibility, whether it’s just two servers or two thousand.
To explore the entirety of infrastructure, system administrators can use the Visualizer view. Designed to handle large numbers, it groups objects by type, displays their status, and allows cross-linking. Once an object of interest is found, its details are just a click away.